Refund Policy


Returns are not accepted, as all purchases are final. Under certain conditions, you may be eligible to exchange it in an upcoming auction if the listing was described incorrectly. All items are sold AS-IS. 

Non-returnable Items

Certain types of items cannot be returned. We do not accept returns or exchanges on pallet sales, or gift cards. Please discuss any questions you may have with us about your specific item before bidding. 

Refunds / Exchanges 

If your exchange is accepted, you must bring the item back along with a valid proof of purchase. To be eligible for such return, you must bring the item back to the store within 7-days. The item must be in the original packaging and same condition as when you received it. Exchanges are determined on a case-by-case basis. Items brought back without first requesting a return are ineligible.

Contact Us

If you have any questions about the return eligibility of a recent purchase, you may contact us at